Something not reading right?
Check the common fixes below first. If that doesn't help, fill in the reading card and we'll get back to you. Tuco Field is maintained by James Foster, so a real person reads every message.
- Reply time
- 1–3 working days
- Language
- English / Czech
- Write to us
What the app covers
Expenses
Log material, transport and other field costs. The list is sorted automatically so you can see your monthly totals at a glance.
Days off & absence
Record leave and absence, and see how many days of annual leave you have left.
Meters & readings
Save a meter reading in seconds while you're at the customer's site, with the date and notes attached.
Contracts & invoices
Keep every contract and invoice in one list, with validity dates you can check at a glance.
Troubleshooting
Where is my data stored? Do I need an account?
You don't need an account. All your records are stored on your device. We don't keep a copy on any server. See our Privacy Policy for details.
I'm getting a new phone. How do I keep my records?
Before you switch, turn on your device's system backup (iCloud Backup on iPhone, Google backup on Android). Then restore that backup, or use the device-transfer tool, on your new phone before you open Tuco Field. App data comes across as part of the backup.
My remaining leave balance looks wrong.
Check that your yearly allowance is set correctly in the absence settings, and that no day has been entered twice. The balance is worked out only from what you've entered, so it may differ from your employer's HR system. HR's figure is the official one.
I entered a meter reading by mistake. Can I change it?
Yes. Open the meter, tap the reading, then edit or delete it. Remember that readings in Tuco Field are your personal notes. If the reading has already been submitted to your employer or the supplier, correct it in their system as well.
I deleted the app. Can you recover my data?
Unfortunately, no. We never receive your records, so we have nothing to restore. If you had a device backup from before you deleted the app, restoring it may bring your data back.
Send us a reading card
Thank you, there!
We've received your reading card about your request. We usually reply within 1–3 working days.
If you'd prefer to send an email directly, write to james.foster68@gmail.com.